General Bank Information
- What is my account number?
- What is my routing number?
- Where is the nearest Hancock Whitney location?
- How can I contact Hancock Whitney?
Personal Online & Mobile Banking
- How do I enroll in Online Banking?
- How do I change my Username?
- How do I view my Online Statement?
- When will my deposit be credited to my account?
Business Online & Mobile Banking
- How do I enroll for Business Online Banking?
- How do I apply for the Direct Deposit Payroll service?
- How does Business Bill Pay work?
- How do I enroll in Business Online Statements?
Card Services
- How do I report a debit card lost or stolen?
- How do I activate my Hancock Whitney debit card?
- Is there an annual fee on my Hancock Whitney debit card?
- I recently received a new chip debit card, what should I do with my old debit card?
Overdraft Services
- What is an overdraft?
- How do I opt-in/opt-out for overdraft consideration on my ATM and everyday debit card transactions?
- What are the bank's overdraft fees on personal accounts?
- What are the bank's Overdraft Protection Plans?
Treasury Manager
- Where can I make a loan payment in Treasury Manager?
- How can I get an alert when an incoming wire is posted?
- Where do I view and decision exception items?
- How do I enter a Wire leaving the country but in USD?
Zelle®
- How do I send money using Zelle®?
- How do I request money using Zelle®?
- Can I cancel a payment?
- What if I want to send money to someone whose bank or credit union doesn’t offer Zelle®?
